Trace a Rainbet Transfer Sent on an Unsupported Chain
Rainbet warns that deposits using unsupported cryptocurrencies or networks can be permanently lost. Once broadcast, the task is technical identification rather than sending a second transfer. Preserve the transaction, destination and cashier order before contacting the wallet provider and Rainbet.
Open Rainbet and verify the supported networkFreeze the original order
Save the asset, selected chain, deposit address, memo or tag, minimum, expiry and QR data shown by the cashier. Keep the old order even if a new address later appears.
Inspect the blockchain record
Record transaction hash, actual network, token contract, amount, fee, confirmations and destination. Confirm whether the address is valid on both chains without assuming Rainbet controls the private key in the unsupported environment.
Classify the mismatch
State whether it is wrong network, wrong token contract, missing memo, below minimum or expired address. Each fault has a different recovery possibility. Never share seed words or private keys with a recovery contact.
Ask one precise recovery question
Provide public chain evidence and the casino order ID through authenticated support. Ask whether its custody provider can access that asset on that chain and what fee or minimum applies. Treat unsolicited guaranteed-recovery offers as unsafe.
Frequently asked questions
Does blockchain confirmation prove casino credit?
No.
Can every wrong-network transfer be recovered?
No. Recovery may be impossible.
Should a seed phrase be supplied?
Never.
Last reviewed: 2 August 2026